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The Best Methods to Improve Online Conversions

by Jodi Gaines Pereira on October 28th, 2009

Website success is generally measured by the number of conversions that are generated. The most common conversions are defined as a sale, sign up or contact effort (online form or phone call). But how do you know if a website is generating the right number of conversions? According to a conversion report published by eConsultancy, the most effective way to increase conversions is to analyze data (such as customer journey and cart abandonment rates), site testing (user and A/B testing) and taking the advice of an expert on usability. Other methods included segmentation, copy optimization, email triggered behavior and online surveys.

eConsultancy also reported that 70% of the businesses in the study said they experienced improved conversion rates despite the sour state of the economy. Companies with staff devoted to monitoring conversions were 50% more likely to show improvement than those that did not.

For additional details and charts, visit eMarketer.com

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