When managing email, be sure to tag possible testimonials or comments that can be put on your website with a category or move them to their own folder after the response. With eMail Manager, this can be done manually or by implementing a Rule that assigns a category or copies the email to a folder, automatically, based on specific triggers (e.g. email title, etc.).
For more on how Customer Reviews can help your website, take a peek at:
Putting Customer Reviews on Your Web Site by Business.com
