Finding email within eMail Manager is easy and fast with search fields located through-out the system. A Quick Search searches the keyword(s) of the folder your in (or all Folder in Folder View) and an Advanced Search lets you choose conditions such as Date Range, Starts With, etc.  Users can even Search Deleted Emails that have not been purged. Here are the details for each:

Quick Search

For a Quick Search, click on the Search Field and type in your search terms. You can enter the ID, subject, email address or partial email address (e.g. tom@ and @thecompany.com). Click on the Search button.

eMail Manager provides a quick and easy way to search for all emails sent or received by the same email address. To do this, open an email from the person you would like to search. Click on the linked From address at the top of email. The system will automatically generate search results that include all emails sent to and received from this email address.

Advanced Search

The Advanced search allows you to search for content within the email based on specific criteria that is selected. The more data entered, the more refined the search. To access the Advanced Search function, click on the Search Field. Click on the Go To Advanced Search link that appears under the search field.

Advanced search can also be used to locate deleted email by clicking on Search Deleted at the bottom of the form.

• Select whether the search should match “All Conditions” or ” Any One of the Conditions” that will be specified.
• Select up to three criteria groups. Each group consists of the following parameters:
• Where to search for the keyword: From, To, Subject, Body
• How the system will look for the keyword: Equals, Contains Word(s), Contains, Starts With, Ends With, Reg Exp).
• The keyword to be searched. This can be a string of words, a word, or partial word.
• Select a date range. Dates should be entered as MM/DD/YYYY or selected from the Calendar icon.
• Identify whether to search in All, select one folder or multiple folders. To select multiple folders, hold the CTRL key while making the selection.
• Click on the Search button to submit the search.

When viewing search results, you can perform bulk operations such as moving selected emails to a folder, delete, etc.

Tags: QuickTip