The internet has allowed small businesses with very few employees, to not only accomplish great things and give the impression of being a large office, but to also reach global audiences. As the owner, or one of very few employees, you may have to wear more than one hat! An efficient email management program, such as eMail Manager, is one of the tools that helps to make this possible.
By using role-based emails such as info@, customersupport@ or sales@, users can organize the incoming email into the appropriate folders and respond to email quickly and efficiently. eMail Manager helps to organize, respond, add important notes, follow up, and keep a history of the threads for future reference. Multiple signatures per folder allows you to reply using your Sales title or your Customer Support title. Reminders can be set, alerts can be added to folders for incoming email, and standard replies can be created to help with those frequently asked questions.
