About Suzan Tucker

I am currently a Project Manager and provide support for the IFModules eMail Manager program.

Linking eMail Manager to External Websites

eMail Manager allows users to connect with an EXTERNAL website such as an ordering or shipping system, customer database or to launch a Google search by appending a customers email address to an external URL. When in an open email, users simply click on the customers email address to promote a search for the customer in that external database. Information from the existing account is now available to you with one click. Continue reading

Centralize Email Communication

Today’s businesses have email coming in from many different sources: leads from websites, orders from online stores, email from customers, notifications, system messaging and payment confirmations, email from online chats, etc. If your communication is coming from multiple sources and you are even a little overwhelmed, finding ways to simplify and organize just makes logical sense. Continue reading

Improve Email Workflow in eMail Manager

Improve Email Worflow to Organize EmailCreating Rules to route emails into folders is a sophisticated way of automatically organizing incoming email. Rules can be set to look at different parts of the email thus providing a more powerful mechanism to automatically organize the email. See the differing variations of creating rules that will suit your workflow. Continue reading