Are you using an online marketplace store (like Amazon) or planning on using one? How will you handle the email correspondence? Adding your Amazon Stores customer service email to eMail Manager is easy and using Rules to automatically route the email, keeping the email organized and separated, makes it even easier. Continue reading
“Reducing customer service response time and balancing employee work load is the reason we think eMail Manager is the best solution for our company”, says Darrin Nicholson, Business Analyst, of Hawker Pacific, a leading civil and military aerospace sales company in the Pacific. Continue reading
Sending email to a customer only to find out they did not receive the email or even worse – it’s in their Spam folder – is not good for credibility. There are ways to increase your email deliverability and avoid that embarrassing conversation with your customer. Continue reading
Let’s face it. You are not the only business selling your wares online or providing a specific service. So how do you differentiate yourself from everyone else? Getting customers is hard enough, and sometimes very expensive. Once you have them, it’s important to keep them. Continue reading
The internet has allowed small businesses with very few employees, to not only accomplish great things and give the impression of being a large office, but to also reach global audiences. As the owner, or one of very few employees, you may have to wear more than one hat! An efficient email management program, such as eMail Manager, is one of the tools that helps to make this possible. Continue reading
