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	<title>IFModules Email Management &#187; Customer Service</title>
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	<description>News and tips to help business better manage inbound email.</description>
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		<title>Need a Little Help With eMail Manager?</title>
		<link>http://www.ifmodules.com/blog/2011/08/need-a-little-help/</link>
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		<pubDate>Fri, 12 Aug 2011 17:41:06 +0000</pubDate>
		<dc:creator>Suzan Tucker</dc:creator>
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		<description><![CDATA[As an eMail Manager customer, we want to give you as many ways to reach us or to get the information you want, when you need it. We have added a new Support page on our website to help you get the &#8230; <a href="http://www.ifmodules.com/blog/2011/08/need-a-little-help/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Save Time&#8230;Use Notes!</title>
		<link>http://www.ifmodules.com/blog/2011/08/notes-references-email-manager/</link>
		<comments>http://www.ifmodules.com/blog/2011/08/notes-references-email-manager/#comments</comments>
		<pubDate>Mon, 08 Aug 2011 16:40:52 +0000</pubDate>
		<dc:creator>Suzan Tucker</dc:creator>
				<category><![CDATA[Customer Service]]></category>
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		<description><![CDATA[Make it easy on yourself and your support team &#8211; use internal notes on email for better understanding and communication. In eMail Manager, many of the same features included in sending a Reply such as HTML, links, and images are &#8230; <a href="http://www.ifmodules.com/blog/2011/08/notes-references-email-manager/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Getting the Most Out of Standard Replies</title>
		<link>http://www.ifmodules.com/blog/2011/07/getting-the-most-out-of-standard-replies/</link>
		<comments>http://www.ifmodules.com/blog/2011/07/getting-the-most-out-of-standard-replies/#comments</comments>
		<pubDate>Tue, 19 Jul 2011 15:00:23 +0000</pubDate>
		<dc:creator>Suzan Tucker</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Organizing Email]]></category>
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		<category><![CDATA[QuickTip]]></category>

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		<description><![CDATA[Get the most out of your standard replies by including all relevant information so you are not re-inventing your responses over and over. <a href="http://www.ifmodules.com/blog/2011/07/getting-the-most-out-of-standard-replies/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>How much is TOO much when it comes to customer service?</title>
		<link>http://www.ifmodules.com/blog/2011/07/how-much-is-too-much-when-it-comes-to-customer-service/</link>
		<comments>http://www.ifmodules.com/blog/2011/07/how-much-is-too-much-when-it-comes-to-customer-service/#comments</comments>
		<pubDate>Fri, 08 Jul 2011 18:50:18 +0000</pubDate>
		<dc:creator>Suzan Tucker</dc:creator>
				<category><![CDATA[Customer Service]]></category>
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		<description><![CDATA[Servicing your customers is a key to success, but knowing how much is too much is the key. <a href="http://www.ifmodules.com/blog/2011/07/how-much-is-too-much-when-it-comes-to-customer-service/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Contact Support Link in eMail Manager</title>
		<link>http://www.ifmodules.com/blog/2011/05/contact-support-link-in-email-manager/</link>
		<comments>http://www.ifmodules.com/blog/2011/05/contact-support-link-in-email-manager/#comments</comments>
		<pubDate>Thu, 19 May 2011 13:00:23 +0000</pubDate>
		<dc:creator>Suzan Tucker</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Admin]]></category>
		<category><![CDATA[QuickTip]]></category>
		<category><![CDATA[Support]]></category>

		<guid isPermaLink="false">http://www.ifmodules.com/blog/?p=1721</guid>
		<description><![CDATA[eMail Manager has a quick link to send questions or comments from the email management program to a company contact or our customer support representatives. <a href="http://www.ifmodules.com/blog/2011/05/contact-support-link-in-email-manager/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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