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	<title>IFModules Email Management &#187; Sales</title>
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	<description>News and tips to help business better manage inbound email.</description>
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		<title>Blogging Still Popular for Business</title>
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		<pubDate>Tue, 17 Aug 2010 13:46:31 +0000</pubDate>
		<dc:creator>Jodi Gaines Pereira</dc:creator>
				<category><![CDATA[Customer Service]]></category>
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		<description><![CDATA[Blog use for small and large business continues to rise, supporting social media and providing an easy means to get the word out.]]></description>
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		<title>Reduce Your Average Email Response Time</title>
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		<pubDate>Wed, 07 Jul 2010 21:32:55 +0000</pubDate>
		<dc:creator>joeyw</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Organizing Email]]></category>
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		<description><![CDATA[Today’s competitive marketplace is placing extraordinary demands upon customer service organizations, sales teams and call centers. Email management can be a challenge when you are dealing with a high volume of email from customers.
One way to successfully managing this influx of customer email is to reduce the average total email response time. This is the [...]]]></description>
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		<title>Adding Reminders to Email Threads</title>
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		<pubDate>Thu, 11 Mar 2010 15:02:40 +0000</pubDate>
		<dc:creator>Jodi Gaines Pereira</dc:creator>
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		<description><![CDATA[Add reminders to emails to help remember when to follow-up with customers, be alerted about deadlines, or reminded that further action should be taken.  ]]></description>
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		<title>Adding Notes to Email Threads</title>
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		<pubDate>Sat, 06 Mar 2010 14:56:03 +0000</pubDate>
		<dc:creator>Jodi Gaines Pereira</dc:creator>
				<category><![CDATA[Customer Service]]></category>
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		<guid isPermaLink="false">http://www.ifmodules.com/blog/?p=517</guid>
		<description><![CDATA[Add notes to email threads to keep company users in the loop of the email conversation.]]></description>
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		<title>Web Browser, Email, iPhone, iPad, Blackberry&#8230; Oh My!</title>
		<link>http://www.ifmodules.com/blog/2010/02/publishing-web-content/</link>
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		<pubDate>Wed, 03 Feb 2010 14:36:54 +0000</pubDate>
		<dc:creator>Jodi Gaines Pereira</dc:creator>
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		<description><![CDATA[With so many platforms for publishing content, should companies be worried about supporting so many standards or focusing on the right strategy for their market?]]></description>
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