Today’s businesses have email coming in from many different sources: leads from websites, orders from online stores, email from customers, notifications, system messaging and payment confirmations, email from online chats, etc. If your communication is coming from multiple sources and you are even a little overwhelmed, finding ways to simplify and organize just makes logical sense. Continue reading
Creating Rules to route emails into folders is a sophisticated way of automatically organizing incoming email. Rules can be set to look at different parts of the email thus providing a more powerful mechanism to automatically organize the email. See the differing variations of creating rules that will suit your workflow. Continue reading
Are you using an online marketplace store (like Amazon) or planning on using one? How will you handle the email correspondence? Adding your Amazon Stores customer service email to eMail Manager is easy and using Rules to automatically route the email, keeping the email organized and separated, makes it even easier. Continue reading
In order to get your eMail Manager account up and running, you’ll need to set up 3 key areas: 1) Create a folder; 2) Create and configure an account; and 3) Create users. Although there are many other areas to setup, these cover the three that must be configured before your account starts reading email. Continue reading
“Reducing customer service response time and balancing employee work load is the reason we think eMail Manager is the best solution for our company”, says Darrin Nicholson, Business Analyst, of Hawker Pacific, a leading civil and military aerospace sales company in the Pacific. Continue reading
