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Posts Tagged ‘Company’


Need To Include a Link in Your Email?

Friday, May 15th, 2009

Increase the effectiveness of your email with clear call to actions for customers, such as a link. Be sure to embed links in your email and duplicate them with text if using images or buttons to make them easy to click on. The eMail Manager HTML editor makes it easy. Here’s how:

While composing your email, simply click on the Insert/Edit link icon and add the URL address. The HTML editor will properly format the link for you and the advanced features will position the link within the text. To insert and link a graphic, click on the Insert/Edit Image icon, enter the address of the hosted image and the associated link URL.

This feature can also be used in eMail Manager Standard Replies.

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Staying Positive is Good for Business!

Thursday, February 12th, 2009

It is hard in this current state of affairs to stay positive in your attitude and outlook on all things business or personal, especially when our media is keeping us informed on all the negatives.

Here is an interesting article from eMarketer on practical steps for focusing on things you have control over, recognizing opportunities and achieving positive results for your business.

“The answer lies in seeking a balance—anchoring yourself to reality while focusing on every glimmer of hope and opportunity you can find.”

Read the full article at eMarketer
Commentary from Geoff Ramsey: How Staying Positive Is Good for Business – February 9, 2009

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One Click Email Search for eMail Manager

Friday, January 23rd, 2009

eMail Manager provides a quick and easy way to search for all emails sent or received by the same email address. To do this, open an email from the person you would like to search. Click on the linked From address at the top of email. The system will automatically generate search results that include all emails sent to and received from this email address.

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Superior Customer Support w/ Email Management

Sunday, November 2nd, 2008

A few more reminders on how to provide superior email customer support with eMail Manager…

  • Organize your emails with Advanced Rules Routing and Bulk Functionality.
  • Use the “Category” settings to further organize emails within folders. Set up the “auto assign” category in Rules and Folders Administration. Add additional comments in the Reference field.
  • Use the settings for Spam filtering to identify, delete or move emails to the Spam folder. This separates or removes Spam and unwanted email from clogging your important folders.
  • For users wearing many hats and answering email for multiple departments or sections, set up multiple signatures - one for each folder.
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Connecting the Dots of Email Management

Wednesday, September 17th, 2008

We recently published a guide on Work.com about how to connect your website to email management and online marketing. Tell us what you think and don’t forget to Rate the Guide.

Connecting the Dots of Email Management

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