eMail Manager allows users to connect with an EXTERNAL website such as an ordering or shipping system, customer database or to launch a Google search by appending a customers email address to an external URL. When in an open email, users simply click on the customers email address to promote a search for the customer in that external database. Information from the existing account is now available to you with one click. Continue reading
Are you using an online marketplace store (like Amazon) or planning on using one? How will you handle the email correspondence? Adding your Amazon Stores customer service email to eMail Manager is easy and using Rules to automatically route the email, keeping the email organized and separated, makes it even easier. Continue reading
In order to get your eMail Manager account up and running, you’ll need to set up 3 key areas: 1) Create a folder; 2) Create and configure an account; and 3) Create users. Although there are many other areas to setup, these cover the three that must be configured before your account starts reading email. Continue reading
Sending email to a customer only to find out they did not receive the email or even worse – it’s in their Spam folder – is not good for credibility. There are ways to increase your email deliverability and avoid that embarrassing conversation with your customer. Continue reading
Let’s face it. You are not the only business selling your wares online or providing a specific service. So how do you differentiate yourself from everyone else? Getting customers is hard enough, and sometimes very expensive. Once you have them, it’s important to keep them. Continue reading
